We've got a few questions about your dress and your transformation goals. We'll use your answers to recommend some products and get ready for your design consultation.
The transformation process starts with our design quiz. Tell us a bit about your dress and what you hope it might become. We'll use your answers to recommend a range of products to consider. Add your product choices to your cart and checkout, or build your digital wishlist by tapping the heart icon on products.
It’s easy to add your preferred designs to the cart and check out. Don't forget to add your DressBox the secure shipping container makes sending in your dress easy. It will arrive at your address with packing instructions and a prepaid return label.
Want us to review your dress first? Simply order the DressBox and save potential designs to your Digital Wishlist which we'll review together.
When your dress arrives we'll contact you to schedule your personalized design consultation.
Your designer will discuss details about your order, or if you're undecided, help you decide to make the most of your dress.
You can finalize your order, add finishing touches like jewelry into your designs or accessories to make the gifting experience one you will treasure forever!
After our talented sewing team works their magic, you'll receive your one-of-a-kind designs to Unbox!
Currently we deliver orders about 10 weeks after your dress arrives at the studio (although rush processing may be available.)
Don't forget to have a camera ready when you Unbox your designs- we guarantee you won't want to miss this moment!
Included with your DressBox purchase is our DressVault storage service for professional safekeeping of your extra dress fabrics at our Studio. Many customers make additional heirlooms right away after receiving their initial order, others make more over time.
There is no rush though. You can also extend the storage service past the inital 6 months for a modest monthly fee.
The transformation process starts with our design quiz. Tell us a bit about your dress and what you hope it might become. We'll use your answers to recommend a range of products to consider. Add your product choices to your cart and checkout, or build your digital wishlist by tapping the heart icon on products.
It’s easy to add your preferred designs to the cart and check out. Don't forget to add your DressBox the secure shipping container makes sending in your dress easy. It will arrive at your address with packing instructions and a prepaid return label.
Want us to review your dress first? Simply order the DressBox and save potential designs to your Digital Wishlist which we'll review together.
When your dress arrives we'll contact you to schedule your personalized design consultation.
Your designer will discuss details about your order, or if you're undecided, help you decide to make the most of your dress.
You can finalize your order, add finishing touches like jewelry into your designs or accessories to make the gifting experience one you will treasure forever!
After our talented sewing team works their magic, you'll receive your one-of-a-kind designs to Unbox!
Currently we deliver orders about 10 weeks after your dress arrives at the studio (although rush processing may be available.)
Don't forget to have a camera ready when you Unbox your designs- we guarantee you won't want to miss this moment!
Included with your DressBox purchase is our DressVault storage service for professional safekeeping of your extra dress fabrics at our Studio. Many customers make additional heirlooms right away after receiving their initial order, others make more over time.
There is no rush though. You can also extend the storage service past the inital 6 months for a modest monthly fee.
Introducing the new way to make the perfect gift even more special. Add a Legacy Charm to your heirloom and when scanned, unlock a digital greeting and scrapbook sharing the history of your dress.
"These pieces were very special at my wedding," Cadey says. "And everyone loved how they all came from my Mom's dress."
"I have often wondered why I kept the dress," Donna told us. "My reason was revealed in the look on my daughter's face and the tears that followed when she unwrapped the bridal robe."
Lindsay transformed dresses from her mother and her beloved Granny, so she could spend her wedding day wrapped in two generations of love.
The buttons down the back were what made Jamie fall in love with her wedding dress, so we kept them front and center in her new robe and nightgown.
"To be able to wear a piece of my mom after 33 years of her own marriage meant the world to me," Alex told us. "I opened the box up at my bridal shower and couldn't stop crying."
For years, Shelley had only seen her grandmother's dress in black-and-white photos. Only when the dress was passed down to her did she realize it was a gorgeous pink.
Christmas is a big deal to Pauline, so she turned her dress into a whole new holiday tradition. And she's saving her remaining fabric for the day a baby joins the family.
Her mother-in-law's wedding dress was a warm welcome to the newest member of their family when Nikki had us transform it into a christening gown for her new baby.
Ellen's dress became a bridal robe for her youngest's wedding day, but we also created something special for her three older daughters, too.
Unbox the Dress is a women-owned company located in the garment district here in beautiful North Carolina.
The process can take 10-12 weeks from your design call, after your dress arrives at our HQ.
Expedited delivery may be available for an additional investment.
Not sure what you'd like to have made?
Most clients decide to start the process and send their dress via our safe-ship DressBox. We'll place your heirloom order together during your consultation after the dress arrives.
Know exactly what you'd like?
Feel free to add your designs to your cart & checkout.
Our expert Graceful Sewers are able to make several beautiful heirloom products from just about any dress! And our supplemental satin options make it easy to extend your dress or maximize the transformation of heavily damaged or low fabric dresses.
Explore suggestions via our Design Quiz, or reach out to support@unboxthedress.com.
No worries! Our design team often works around small areas of damage.
We also offer in-house eco-friendly fabric care and cleaning services as an option. This $85 cost can be added during your design call.
Our DressBox is a waterproof, lockable, reusable container designed to keep your dress safe as it makes its way to our studio. We provide a pre-addressed mailing label, so all you have to do is slip your dress into the DressBox and send it back our way.
The DressBox cost covers shipping, insurance, your Design Consult - and six months of extra fabric safekeeping so you can make more heirlloms over time.
All our clients get to have a live Design Consultation.
Once we receive your dress or DressBox, we'll send an email inviting you to schedule your consultation. You'll work with your designer to finalize the details of your order.
We've made shipping easy with our custom-designed DressBox. We'll send it right to your address and include a pre-addressed return label, so all you have to do follow the enclosed directions to place your dress inside.
Most customers have remaining fabrics after their initial order. We provide six months of in-house storage to allow time for alterations or additional items to be made, with a modest storage fee for for month to month or long term storage in our DressVault.
Customers can also choose to have their fabric returned to them for the cost of shipping or donate the fabrics to Unbox for our annual Sustainable Angel program.
Yes! If you are located in the area and prefer to meet in person, please contact Customer Care or email support@unboxthe dress.com to book one of our studio appointments.
We look forward to meeting you!
Yes! We are happy to arrange for international shipping. Special shipping rates will apply. Please contact support@unboxthedress.com with your specific location of choice.
We're happy to help!
Send an email to support@unboxthedress.com and we'll reply as soon as we can!